Frequently Asked Questions
How do you determine your rates?
Are your Rates different for each business (Transportation, Logistics, and Distribution)?
What Industries do you specialize in (Transportation, Logistics, Distribution)?
Do you do short term storage contracts?
Do you do long term storage contracts?
Will I be able to monitor my companies inventory levels while it is stored in your warehouse?
What kind of inventory tracking software does Sulco-Lancer, Maple Leaf use? (or what kind of technology do you offer)
What does your Third-Party Logistics companies’ process look like?
Do you have a pest-control policy?
What materials are not allowed to be stored in your warehouse?
Do you offer package plans/deals? (If we use all 3 entities)
Can we use 1 (out of 3) of your entities?
What is the difference between warehouse storage and cross-docking?
Explain your cross-docking process
If I have an individual or single use order, can you send/ship it out?
If I have an individual or single use order, can you send/ship it out?
What is the policy in place if there is a discrepancy or miscommunication regarding my inventory count between your warehouse and the quality control manager?
What is it like working with a 3PL?
How long have you been in business?
What makes Sulco, Lancer and Maple Leaf unique?
What are the benefits to my company for partnering with you?
Is your warehouse bonded by U.S. Customs?
What does it mean to be bonded by U.S. Customs?
Is there a foreign trade zone within your warehouse?
Do you offer same-day shipment?
How do I become a partner with you?